Frequently Asked Questions

Clients should book shoots at least a week in advance to ensure availability and time to order any props.

Yes, deposits are required upon bookings and must be made to confirm your booking. All deposit goes toward your payments.

In order to reschedule you must notify the photographer at least 24-hrs in advance. An hour before the shoot will result in a cancellation and rebooking . Clients are allowed one reschedule without making another deposit.

The photographer is alway available before booking to answer brief questions. Most of the information you need to know will be located on my website. If not please don't hesitate to reach out. However, due to demand in booking and working with clients, most detail consultation about shoot will be held once booking is secured. The photographer will reach out to each client at least 4 days before the actually shoot to obtain details. When booking there is also the option to add notes about what you desire, which is highly recommended to add

The expected timeframe for pictures can take up to a week. However based on the amount of bookings for the week the  longest timeframe can be 2 weeks. Photos are edited based on the order of bookings

All photo are sent digitally through email once you pick your final edits. If printing is desired there are prints available that can be purchased separately.

As a creator the photographer is growing everyday and understand through the process there will be mistakes. The photographer wants to make sure that with each clients there is a transparent relationship. If the client is unsatisfied the photographer is obligated to do what is best based on cased by cased situation. The photographer believes in being fairness and understanding. Please notify the photographer IMMEDIATELY  about any final work you are not satisfied with for the best results.

For any further questions please contact me by filling out a contact form https://olalolaphotography.com/contact-us